FAQs: PRODUCT, PRICING & ORDERS

Former Girlfriend dresses and accessories are available at select retailers around the world. Please check out our Stockist page to find the nearest retailer to you!

You will also find a small selection of pieces available for sale on our website.

All Former Girlfriend gowns, separates and accessories are made in Toronto, Canada.

Former Girlfriend strives to offer fashionable pieces with accessible price points.

We offer made-to-order accessories that are available to purchase on our site.

Our accessory collection prices start from $225 up to $1295 CAD.

Former Girlfriend strives to offer fashionable pieces with accessible price points. 

We offer made-to-order gowns that are available to purchase through our stockists

Our collection of dresses range from $1500 to $5500 CAD.

We offer gowns and separates in sizes US 2–18.

For accessories, our Chantilly Bolero is available in sizes XS–XL, and our sleeves are offered in sizes S–L. To ensure the best fit, we recommend referring to the size chart included with each sized product.

We offer split sizing for all our gowns that are not biased cut. Additional fees will apply. 

This service allows brides to order a gown with a different standard sizes for the bust, waist, and hips, to ensure a personalized fit! It’s important to note that our gowns — including those ordered in split sizes — are made to the nearest standard size, and are not made to measure. We can accommodate up to a 2-size difference (for example if your hip is a size 8, we would recommend a waist be 6). This will ensure the fit nicely without altering the integrity of the dress. 

For more information on split sizing, please email us at sales@formfergirlfriend.com.

All our offerings are hand-cut and sewn in Toronto.. For our gowns and separates we require a minimum of 16 weeks.

We do offer a rush service based on our production schedule and fabric availability. For gowns and separates, this can be confirmed through your local retailer. For accessories, please inquire by emailing us at sales@formfergirlfriend.com. Additional fees will apply.

FAQs: SHIPPING, RETURNS & EXCHANGES

We ship both locally and internationally. We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable.

Yes, we ship all over the world. Shipping costs will apply and can be added at check out. Please note, we are not responsible for any additional custom fees, duties and taxes associated with the package when it has been delivered. 

For all Former Girlfriend gowns, separates and accessories that are made to order, we do not accept returns or exchanges for any reason. All items are FINAL SALE.

All Former Girlfriend items are passed through a thorough quality control process before they are ready to be delivered. In the unlikely event that there is a minor defect or damage, we will address the issue within a reasonable timeframe and cover the cost of shipping to do so. At our discretion, we may remedy the defect by:

(a) repairing the item

(b) replacing the item

(c) refunding the order price.

* Please note, minor pulls or fabric imperfections will not be deemed a fault.

If you discover a problem with your purchase upon receiving your item(s), you must notify Former Girlfriend within 2 days and return the item within 7 days. To report an issue, please email your order number, full name, a detailed description of the fault, and supporting photographs to sales@formergirlfriend.com, and we will provide further instructions on how to return the item(s).

Please note: Former Girlfriend is not liable for any loss or damage resulting from alteration services performed on your gown by you or any third party.